I don’t respond to long emails.

April 27, 2024

Hey everyone,

If you're new here, welcome to Never Enough, where I brain dump interesting stuff that has been on my mind over the last week.

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Now onto this week’s issue…

  • I hate getting long, rambling emails. In my opinion, most messages could be a few bullet points, but many people (especially those who have too much time on their hands and lawyers and other professionals) write endlessly detailed emails that take forever to parse.

    I’ve just solved this problem for myself, and it's insanely cool.

    ChatGPT has a new feature called GPTs. Essentially, you can create custom ChatGPT instances that are pre-prompted to be particularly good at a specific skill, communicate in a certain way, or even trained on a body of material. For example, someone made a HubermanLab GPT that is trained on all of the podcast transcripts—something ChatGPT wouldn’t otherwise be able to answer accurately.

    I’ve played with this feature a little bit, but until recently hadn’t found it super useful…until I created my GPT Email Bot™.

    It’s super simple: I created a GPT that is trained on a bunch of sample emails that show my writing style. It’s instructed to:

    1. Read the pasted email.

    2. Ask me questions in a numbered list to address the key points the person is asking for feedback or answers on.

    3. Use my answers to draft a response to the original pasted text as an email in my tone.

    This thing is a miracle. I had a whole bunch of long, complicated emails from various lawyers and accountants sitting in my inbox that I’d been avoiding for weeks. Now I just paste them in and it asks me clear questions about what they need feedback/next steps on. I respond to the bullets (much faster than writing a thoughtful email) and it spits out a perfectly formatted, thoughtful email.

    Before using this tool, I would:

    1. Not respond for weeks, often slowing down critical projects.

    2. When I did respond, I’d sound like a dick because I’d be super to the point. Now it looks like I’ve written a beautiful, thoughtful, friendly email (but I haven’t).

    Insanely useful.

  • The day you’ve all been waiting for is finally here. We just launched colored AeroPress Clears and they are beautiful. To be honest, I wasn’t sure about this idea when I heard about it, but then I saw them. They turned out beautifully and add a nice dash of color to my kitchen. I particularly like the green. Check them out here.

  • I liked this quote from a recent interview with Mark Zuckerberg:

    “Most of the time, when we make a decision that ends up seeming good, it’s because we messed something up before and we just didn't want to repeat the same mistake."

    Even Zuck is just failing upwards ¯\_(ツ)_/¯

  • For some reason this popped into my head today:

    One of the worst kinds of businesses is one that sells something to a price sensitive consumer.

    My nightmare business is a software company that creates software for school teachers to help them manage their class schedule.

    Why? Because the ultimate customer is a teacher. Teachers don’t make much money, and are often price conscious. They also have to pay for it out of pocket.

    A big ticket software purchase for a teacher might be $9.99 per month.

    Software of the same complexity, in a different niche, for somebody who uses it to make a lot of money, could cost 100x the price. And usually they just throw it on a corporate credit card. They rarely pay for it themselves. Total price insensitivity.

    Example:

    Imagine if you instead made a simple software tool that helped hedge fund employees analyze a certain type of trade.

    Or a niche tool that helped companies file some annoying government form that would deliver a $25,000 tax benefit.

    Nobody wakes up and thinks “I want to start that.” It’s freaking boring. And that’s why it’s a good business. You have a customer who will pay a large amount of money for you to solve their problem because it enables them to make far more, plus you have no competition.

    Business on easy mode vs. hard mode.

  • Our old CFO, Ampere Chan, started a new advisory firm called Acorn. Ampere is insanely high integrity, a clear communicator, and a wonderful guy. If you need help sourcing, diligencing, or executing M&A deals, you should get in touch.

That’s all for this week…but one more thing. If you’re enjoying this, can you do me a favor and forward it to a friend? Thanks.

-Andrew


Check out my podcast: YouTube / Spotify / Apple Podcast

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Follow me on Twitter/X: @awilkinson

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*This is a sponsored post, but I only run ads for products I love and use myself. If you want to advertise, email Monica.

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